Arrow Chain Puzzle
Arrow Chain Puzzle Support
If something is not working, please check the questions below first. If that does not solve it, email us.
Contact
Replies may take a few days. For bug reports, please include your device model, iOS version, the level number, and what happened.
Frequently asked questions
An arrow will not move
Arrows only move the way they point. If the very next cell is blocked by another arrow's line, the arrow just shakes to show it cannot move.
A blocked arrow that can still travel a little moves as far as it can, then stops and turns dark: it is now reserved. Reserved arrows leave on their own the moment their path clears.
My score is not going up
Points grow with the square of how many arrows leave in a single tap. Sending them out one at a time costs more in taps than it earns, so the score sinks.
Reserve the blocked arrows first, then tap the arrow at the exit last: the reserved ones follow it out in one chain.
How are stars decided?
Each level is measured against the best known solution found by search. The closer your score, the more stars, and matching that solution always earns 3 stars.
The same level always gives the same board, so you can replay it to raise your stars and score.
Hints and "Remove an arrow"
A hint costs 1 star and removing an arrow costs 3. You start with 3 stars and earn more by clearing levels.
When you are short of stars, you can watch an ad for 3 more. You choose whether to watch each time. A level cleared after removing an arrow is recorded as "Cleared with help", and its stars and score are left unchanged.
I am stuck
When no arrow can move, the App shows "STUCK". Use Undo to take moves back, or Restart to begin the level again. There is no move limit.
What happens to a level I leave halfway?
Your moves are saved on the device, so the next time you open the App you continue from the same board. It does not affect your records.
There is no sound
Check that "Sound" is on in Settings. On iPhone, sounds are muted while the silent switch is on.
Where are my records stored? Can I transfer them to a new phone?
Only on your device. They are never sent to any server. See the Privacy Policy for details.
There is no transfer feature. Uninstalling the App deletes your records.
Ads are not showing
Ads may fail to load depending on your connection. The game works regardless. When a rewarded ad cannot be loaded, the "Watch an ad" button simply does not appear.